Advice / Service

You are the focus of our attention!

Our strengths lie in the competent advice and individual care of our customers. We are always striving to find the best solution for your specific needs. This is because we do not see ourselves simply as a manufacturer and supplier of plasma systems, but primarily as service partners and problem solvers in the field of plasma surface treatment.

Innovative power for new solutions

We operate extremely fast and flexibly. New technological developments, changing market requirements and specific customer requirements do not represent a problem, but rather a welcome challenge for us. In this way, we are continuously improving our products, expanding their range of applications and opening up plasma surface technology to completely new fields of applications.

You are in good hands with Diener electronic

Take advantage of our many years of experience in the application, design and construction of plasma systems. Our specialists will help you to optimize your processes. Take advantage of our expertise and unique product and service package oin the field of plasma surface technology.

You can reach our service experts:

Simply by email to service(at) or

on +49 (0)74 58-999 31-0

We are available from Monday to Friday. If necessary, and by appointment, on weekends and holidays.

After-sales service

After purchasing a plasma system, our qualified and motivated employees are still there for you.

Maintenance and repair services

We know that your business is only as good as your equipment allows. A breakdown of machinery - combined with a standstill in production - represents a significant financial loss. A well maintained plasma system, serviced at regular intervals is the best way to prevent failures. Take advantage of our 20-plus years of experience in the field of plasma technology for:

  • Maintenance and repairs in Germany and worldwide
  • Modernization (e.g. updating software)
  • Calibration of measuring instruments
  • VDE measurement
  • Improvements to the settings of the system
  • Guidance on process technology
  • Rental systems and pumps to bridge repair times

Spare parts service

In our spare parts depot, we stock all the major spare parts and consumables. So we can react extremely quickly when servicing.

Our ultimate goal: Your Satisfaction

The loyalty of our customers proves that our work will meet your requirements. This is confirmed by numerous comments from satisfied customers.

Here is an excerpt:

Dipl.-Ing. (FH) Petra Klinger, R.E.T. REIFF Elastomertechnik GmbH, Reutlingen: "Diener have supported us in recent years, both in words and deeds. Mrs. D. in particular has been very supportive during the introduction of new processes. Even with short deadlines Mrs. D. and her service team were quickly on site and helped us to bring the production into operation with only a limited stoppage time. Special projects with high demands for degreasing were able to be handed over quickly to production. We would like to thank all of you for your commitment."

JF Huckert, Intercarat in Duppigheim (France): "As a membrane manufacturer, quality is our priority. We have moved over to plasma treatment, instead of sandblasting. Thanks to plasma treatment, we have been able to adhere Peek-Pins with rubber. The maintenance service is efficient. One call, an appointment and everything works. The maintenance service takes care of everything."

Joze Melansek, VIVAPEN in Celje (Slovenia): "The plasma process development at Diener has enabled us to ensure environmentally friendly production of our product, which is the basis for writing instrument production. Thanks to expert advice during the regular maintenance service, we have improved the process and have gained the new knowledge that is necessary for continued development. We wish to continue the development process with Diener because they offer us complete technical support in the field of nano-technology, which we need in our production of writing instruments."

F.W., company R. (the company name can not be published for reasons of confidentiality): "The plasma system has been in daily use for many years and ensures maximum process reliability. The smooth and competent process of regular maintenance is particularly noteworthy. There are times when we do not even think about our plasma system. It just works."

Vesselin Shanov, University of Cioncinnati, USA: "We appreciate very much the great service and training given to us by Mr. R."

Ali Yahiaoui, Kimberly-Clark, Roswell, Georgia (USA): "I just wanted to let you know that R. completed his work and he did a fantastic job ... I am very pleased."

Faisal M. Melibari, Saudi Aramco, Kingdom of Saudi Arabia: "I would like to express my appreciation and gratitude for your immediate action and continuous cooperation to reinstall and re-commission the Plasma Surface Technology that look place in Jeddah, Saudi Arabia. Special thanks goes to Mr. K. who helped a lot reviving the machine. I must admit that Mr. K. was very cooperative and very patient with us."

We would be happy to advise you and look forward to your request via email: or

Call +49 (0)74 58-999 31-0.