HOLIDAY SHIPPING SCHEDULE

Products must be ordered prior to December 14th in order to arrive before Christmas. Plasma.com cannot guarantee that orders placed after December 14th will arrive in time for the holidays.

HOLIDAY CLOSURE

!!! Please Read !!!

Plasma.com will be closed from 12 PM EST Monday December 24th until 11AM Monday January 7th for our annual holiday shutdown.

Any orders placed prior to 12pm EST on December 24th will be processed and shipped as usual. Please note there will be some delays due to holiday closures of couriers etc.

Any orders after 12pm EST December 24th will not be processed until January 7th

Gift Return Policy

Plasma.com will be extending our normal 30-day return policy to accommodate products purchased as Christmas gifts. If you purchased a product as a gift, your 30-day period of return will not begin until December 25th. Normal return policy rules still apply, including 20% restocking fee.

If you need to return a gift item you must REQUEST the RMA prior to Midnight January 7th EST. Please request a RMA by sending an email to rma@avdeals.com. Please be sure to include your order number, name, product name and description of problem.

RMA (Product Returns) and Replacements

Any products that need to be returned under our 30-day policy will be processed on January 7th. If your 30 days expires during the period of closure, we will still honor the RMA request once our staff returns to work.

If your 30-day expires during the period of closure you must REQUEST the RMA prior to Midnight January 7th EST. Please request a RMA by sending an email to rma@avdeals.com. Please be sure to include your order number, name, product name and description of problem. Normal return policy rules still apply, including 20% restocking fee.

If you received a damaged or faulty product, please request a RMA number. The 30 day return policy will be extended to take our closure into account.